To resolve this issue, apply the following update:
2276478�
Description of the 2007 Office system hotfix package (oartconv-x-none.msp, oart-x-none.msp): August 31, 2010
Registry key information
Important This section, method, or task contains steps that tell you how to
modify the registry. However, serious problems might occur if you modify the
registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it.
Then, you can restore the registry if a problem occurs. For more information
about how to back up and restore the registry, click the following article
number to view the article in the Microsoft Knowledge Base:
322756�
How to back up and restore the registry in Windows
After you install the hotfix package, follow these
steps to enable the hotfix:
- Click Start, click Run, type regedit in the Open box, and then click OK.
Locate and then select the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Common
- On the Edit menu, point to New, and then click String Value.
- Type UseGrayscalePassthrough, and then press ENTER.
- In the Details pane, right-click UseGrayscalePassthrough, and then click Modify.
- In the Value data box, type value 1, and then click OK.
- Exit Registry Editor.