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"The file is corrupted and cannot be opened" error message when you open an attachment in Office 2010

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Symptoms

When you try to open a Microsoft Office email attachment in Microsoft Outlook 2010, Microsoft Office 2010 reports a problem with the file, and the file does not open. 
Error message details
You may receive one of the following error messages:

Microsoft Excel

The file is corrupted and cannot be opened.

Microsoft Word

Word Experienced an error trying to open the file.

Microsoft PowerPoint

PowerPoint found a problem with content in filename. PowerPoint can attempt to repair the presentation.

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Resolution

If you want to manually set component security settings back to the default settings, follow these steps:
  1. Click Start, type dcomcnfg in the Search box, and then click dcomcnfg in the Programs list.
  2. In the navigation pane, expand Component Services, expand Computers, right-click My Computer, and then click Properties.


    Properties
     
  3. Open the Default Properties tab, and then set the following values:
    • Default Authentication Level: Connect
    • Default Impersonation Level: Identify
    Default Properties


     
  4. Click OK.

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Keywords: kb, kbsmbportal, consumertargetofficefy12, consumeroff2010track

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Article Info
Article ID : 2387587
Revision : 9
Created on : 8/20/2020
Published on : 8/20/2020
Exists online : False
Views : 329