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XCLN: Icon Selected for Custom Form Does Not Appear As Expected

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This article was previously published under Q238489

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Symptoms

After you publish forms to the Organization Forms Library or Personal Forms Library and send a form to a user, the icon selected for this custom form does not appear as expected after it arrives in the user's Inbox.

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Cause

The Publish As form name includes foreign characters or symbols.

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Resolution

Publish the form without using foreign characters, symbols, or accented characters.

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More information

Form names similar to the following cause the chosen icon (other than the default envelope) to not appear:
ipm.note.formulario
ipm.note.moveis
where the "a" in "formulario" contains an acute accent and the "o" in "moveis" contains an acute accent.

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Keywords: KB238489, kbprb

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Article Info
Article ID : 238489
Revision : 7
Created on : 1/24/2007
Published on : 1/24/2007
Exists online : False
Views : 320