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OFF2000: Invalid Page Fault Running Office Program


View products that this article applies to.

This article was previously published under Q228614

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Symptoms

When you use any Office program, you may receive the following error message:
This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.
When you click Details, you see:
program caused an invalid page fault in module program.exe at address.
where program is the Office program you are using when you receive the error and address is either 015f:302c3095, 015f:30361ee7, 015f:3077964e, or 015f:300ec1a3.

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Cause

This occurs when you install Office to a network folder instead of a local folder, and the connection to the network folder is lost while one or more Office programs are running.

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Workaround

Restablish the network connection and restart the program.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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Keywords: KB228614, kbnofix, kbbug

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Article Info
Article ID : 228614
Revision : 4
Created on : 6/24/2004
Published on : 6/24/2004
Exists online : False
Views : 332