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Error message you try to install the Update for Microsoft Outlook 2010 from Office 365 Desktop Setup: "Installation failed"


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Symptoms

When you try to install the Update for Microsoft Outlook 2010 from Office 365 Desktop Setup, you experience both the following symptoms:
  • You receive the following error message:

    Some updates could not be installed
  • In the dialog box, the status of the Update for Outlook 2010 is displayed as�Installation failed.

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Cause

The update can only be installed on a computer that is running the release-to-manufacturing (RTM) version of Microsoft Outlook 2010 14.0.4760.1000 or a later version. However, Microsoft Office 2010 SP1 Beta is not supported.

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Resolution

Upgrade Outlook 2010 to the release-to-manufacturing version 14.0.4760.1000. Do not upgrade to Microsoft Office 2010 SP1 Beta.

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Keywords: KB2134388, bposs, o365, vkbportal230, vkbportal237, vkbportal231

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Article Info
Article ID : 2134388
Revision : 1
Created on : 1/25/2012
Published on : 1/25/2012
Exists online : False
Views : 75