Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

Error message you try to install the Update for Microsoft Outlook 2010 from Office 365 Desktop Setup: "Installation failed"


View products that this article applies to.

Symptoms

When you try to install the Update for Microsoft Outlook 2010 from Office 365 Desktop Setup, you experience both the following symptoms:
  • You receive the following error message:

    Some updates could not be installed
  • In the dialog box, the status of the Update for Outlook 2010 is displayed as�Installation failed.

↑ Back to the top


Cause

The update can only be installed on a computer that is running the release-to-manufacturing (RTM) version of Microsoft Outlook 2010 14.0.4760.1000 or a later version. However, Microsoft Office 2010 SP1 Beta is not supported.

↑ Back to the top


Resolution

Upgrade Outlook 2010 to the release-to-manufacturing version 14.0.4760.1000. Do not upgrade to Microsoft Office 2010 SP1 Beta.

↑ Back to the top


Keywords: KB2134388, bposs, o365, vkbportal230, vkbportal237, vkbportal231

↑ Back to the top

Article Info
Article ID : 2134388
Revision : 1
Created on : 1/25/2012
Published on : 1/25/2012
Exists online : False
Views : 488