Consider the following scenario:
- User A is a Microsoft Exchange Server 2007 Unified Messaging user.
- An external caller calls User A and leaves a voice mail.
- The caller-id of the external caller contains a wildcard (*) character.
In this scenario, User A finds the following results:
- When User A logs into Outlook Voice Access and then tries to play the voice mail, there is nothing. Or, User A receives the following error message:
- User A cannot play the voice mail by using the Play on Phone feature in Microsoft Office Outlook.
- User A cannot press the Play�button of Windows Media Player for the voice mail in Outlook and in Outlook Web Access.
Note�Certain third-party gateways add a wildcard character to the caller-id of the external caller.