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OFF2000: Cannot View Preview Picture on File Created on Macintosh

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This article was previously published under Q205423

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Symptoms

When you click Preview on the Views button in the Open dialog box, you may receive the following message:
Preview not available.
The preview picture that has been saved with the file is not displayed.

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Cause

This problem occurs when one of the following conditions is true:
�You used a Microsoft Office 98 Macintosh Edition program to create your file.

-or-
�You used a Microsoft Office 4.2.x for the Macintosh program to create your file.

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Workaround

To work around the problem, open and resave the file in the appropriate Microsoft Office 2000 program. A preview picture that is viewable in an Office 2000 program will be saved in the file.

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Keywords: KB205423, kbpending, kbprb

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Article Info
Article ID : 205423
Revision : 3
Created on : 11/13/2003
Published on : 11/13/2003
Exists online : False
Views : 525