When clicking the
Open,
Save, or
Save As dialog box in any of the Office programs, you may receive one of the following error messages:
This program has performed an illegal operation
and will be shut down.
If the problem persists, contact the program vendor.
When you click
Details, you receive an error message similar to the following:
<program> caused an invalid page fault in module
MSO9.DLL at 0137:bff9a28c.
-or-
<program> caused an invalid page fault in module
KERNEL32.DLL at 015f:bff9d709.
where
program is the program you are using when you receive the error message.
In Microsoft Outlook, you may also receive one of the error messages above when you point to
Open on the
File menu and click
Personal Folders File.