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XADM: Event ID 116, Service Database Corruption

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This article was previously published under Q190696

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Symptoms

When you try to start the information store, the following Event ID appears the Windows NT event viewer application log: 
   Event ID 116
   Source ESE97
   Type Error
   Category Database Page Cache

   MSExchangeIS ((52) ) Synchronous read page checksum error -1018
   ((1:1057816 1:3688618971) (3688618971-3688618971) (0-16815256))
   occurred. Please restore the databases from a previous backup.

NOTE: For versions 4.0 and 5.0, "Source" above is "EDB".

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Cause

The Microsoft Exchange Server computer has suffered from service database corruption as a result of the Exchange database being compressed and growing beyond 4 GB in size.

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Workaround

To work around this problem, decompress the database drive, if applicable, and restore from a backup.

If a good backup is not available, decompress the Priv.edb and Pub.edb files and bring the database to consistency by performing an EDButil /r /ispriv and/or /ispub for Exchange Server versions 4.0 and 5.0. For Exchange Server version 5.5, use ESEutil /r /ispriv and/or /ispub.

If the above steps are not successful, the database may need to be repaired to bring it to consistency.

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More information

  • Database compression is only one possible cause of -1018 errors.
  • You may encounter the -1018 errors at any time, not just at startup.
  • You may also get an asynchronous read page error with a different Event ID. Both are -1018 errors, however.

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Keywords: KB190696, kbprb

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Article Info
Article ID : 190696
Revision : 6
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 292