Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. XADM: Online Backup Fails with -1811 Errors

XADM: Online Backup Fails with -1811 Errors

View products that this article applies to.

This article was previously published under Q178999

↑ Back to the top

Symptoms

Online backup may fail with a -1811 error. More specifically, either the directory or the information store cannot be backed up.

↑ Back to the top

Cause

A backup has failed previously for an unknown reason, and now a patch file is resident in either the dsadata directory or mdbdata directory.

↑ Back to the top

Workaround

To work around this problem, do the following:

1.Stop the Exchange Services.
2.Back up the Exchange Server data.
3.Remove all files from the dsadata directory or mdbdata directory on all drives, except for the database file.
4.Restart the Exchange Services.
5.Attempt an online backup.

↑ Back to the top

More information

You may also see these events: 
   ID: 15
   Source: EDB
   Description:  MSExchangeIS, 329, the database engine has stopped the
   backup with error -1811.

↑ Back to the top

Keywords: KB178999, kbusage, kbprb

↑ Back to the top

Article Info
Article ID : 178999
Revision : 7
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 265