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Multimedia Err Msg: Unable to Read Drive CD-ROM

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This article was previously published under Q173605

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When you insert a compact disc into your CD-ROM drive, or attempt to run a CD-ROM based program, you may receive one of the following error messages:


where CD-ROM is the letter of the CD-ROM drive.

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This behavior can occur if either of the following conditions are true:

The CD-ROM for the program is damaged or needs cleaning.

The CD-ROM drive is not properly configured.

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For additional information about troubleshooting CD ROM issues, click the article number below to view the article in the Microsoft Knowledge Base:
218617 How to Troubleshoot CD-ROM Read Errors

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Keywords: kbenv, kberrmsg, kbfaq, kbinfo, KB173605

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Article Info
Article ID : 173605
Revision : 9
Created on : 1/20/2007
Published on : 1/20/2007
Exists online : False
Views : 461