Multimedia Err Msg: Unable to Read Drive CD-ROM

This article was previously published under Q173605

Symptoms

When you insert a compact disc into your CD-ROM drive, or attempt to run a CD-ROM based program, you may receive one of the following error messages:

�

CDR-101

where CD-ROM is the letter of the CD-ROM drive.

This behavior can occur if either of the following conditions are true:

�	The CD-ROM for the program is damaged or needs cleaning.
�	The CD-ROM drive is not properly configured.

For additional information about troubleshooting CD ROM issues, click the article number below to view the article in the Microsoft Knowledge Base:

218617 How to Troubleshoot CD-ROM Read Errors

Keywords: kbenv, kberrmsg, kbfaq, kbinfo, KB173605

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