Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. XADM: MAPI Error While Generating Offline Address Book

XADM: MAPI Error While Generating Offline Address Book

View products that this article applies to.

This article was previously published under Q164489

↑ Back to the top

Symptoms

When you try to generate the offline address book, the following error messages may be displayed:
Errors in Log

When attempting to generate the OAB from Generate Address Book Now.

Error 5004:

Generation of the offline Address Book is complete. Result: The MAPI
call failed.<<80004005>>.

↑ Back to the top

Cause

The server that the offline address book is generated from does not contain all of the necessary files for multiple language support for Exchange Server.

↑ Back to the top

Resolution

Install the correct code pages, locales, and templates for all of the languages that you want Exchange Server to support.

↑ Back to the top

More information

For additional information about adding code pages, click the article number below to view the article in the Microsoft Knowledge Base:
151701 XADM: How to Manually Add Code Pages for Mixed Languages
Refer to the International Issues (Section 14) of the Readme.wri file on the Microsoft Exchange Server CD-ROM for information on:
�Installing CodePage Support - Section 14.2.
�Installing Foreign Language Display Templates - Section 14.3.

↑ Back to the top

Keywords: KB164489, kbusage, kbprb

↑ Back to the top

Article Info
Article ID : 164489
Revision : 6
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 293