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XADM: Directory Won't Start if System Date Later Than 2038

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This article was previously published under Q154595

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Symptoms

When you attempt to start the Microsoft Exchange Directory service, you may receive the following error message:
Could not start the Microsoft Exchange Directory service on \\servername.

Error 2140: An internal Windows NT error occurred.
In addition, the following events may appear in the application event log:
  • Event ID: 5000
    Source: MSExchangeIS
    Type: Error
    Category: General

    Description: Unable to initialize the Microsoft Exchange Information Store service. Error 4015.
    Event ID: 1121
    Source: MSExchangeIS
    Type: Error
    Category: General

    Description: Error 4015 connecting to the Microsoft Exchange Information Server Directory Service.

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Cause

The Directory service will not start if the system date is later than January 17, 2038.

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Status

Microsoft has confirmed this to be a problem in Microsoft Exchange Server, versions 4.0 and 5.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available.

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Keywords: KB154595, kbusage, kbprb

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Article Info
Article ID : 154595
Revision : 6
Created on : 10/28/2006
Published on : 10/28/2006
Exists online : False
Views : 390