When you do a directory export using the Microsoft Exchange Administrator
program, a CSV file with only the header information may be generated if
the Home Server option is not selected for "All".
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The Home Server option only affects exports of mailboxes. This is because
mailboxes belong to one particular server. Custom recipients and
distribution lists belong to the SITE rather than to any particular server;
therefore, by selecting a specific server as the home server, the
Administrator program fails to match any custom recipients to this
condition and exports nothing.
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Microsoft has confirmed this to be a problem in Microsoft Exchange version
4.0. We are researching this problem and will post new information here in
the Microsoft Knowledge Base as it becomes available.
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