When the Microsoft Exchange Internet Mail Connector (IMC) receives a
message that contains a character set that is not installed, the content of
the message body is placed into an attachment containing the message. The
file will contain an attachment display name of "Charset = XXX" (for
example, Charset = iso-2022-JP).
This behavior does not give the recipient a clear indication of the reason
for the location of the message contents, or instructions to access the
attachment. The message is placed into the attachment (for example,
ATT00000.txt).
The contents of the attachment can be accessed by using a viewer that can
display the original character set.
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