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A Windows 7 or a Windows Server 2008 R2 image deployment process stops when you try to deploy the image on another computer

View products that this article applies to.

Symptoms

In Windows 7 or in Windows Server 2008 R2, you run the System Preparation tool (Sysprep.exe) to build a system image. Then, you try to deploy the system image on another computer. However, the image deployment process stops immediately after the first restart of the other computer. Additionally, you receive a dialog box that states the following:

Windows could not finish configuring the system. To attempt to resume configuration, restart the computer.
This issue occurs if the original operating system contains a registry key that is larger than 8 kilobytes (KB).

Note This error might be caused by other factors. See the following article to determine whether it is more appropriate for your situation:

977392   A Windows 7 or a Windows Server 2008 R2 image deployment process stops when you try to deploy the image on another computer  




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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Setupcl.exe6.1.7600.20674103,93620-Mar-201007:41x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Setupcl.exe6.1.7600.2067488,57620-Mar-201007:57x64
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Setupcl.exe6.1.7600.20674159,74420-Mar-201006:34IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_7839b88aeb78025f1e0cc0bff4c1a7eb_31bf3856ad364e35_6.1.7600.20674_none_8568c7ccc905cf2a.manifest
File version
File size695
Date (UTC)20-Mar-2010
Time (UTC)11:46
PlatformNot applicable
File nameX86_microsoft-windows-setupcl_31bf3856ad364e35_6.1.7600.20674_none_5918cc3065b1e815.manifest
File version
File size2,649
Date (UTC)20-Mar-2010
Time (UTC)08:12
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_3d7392f3db845553fe7f6b92ae7f0ef4_31bf3856ad364e35_6.1.7600.20674_none_61a9284a3515427e.manifest
File version
File size699
Date (UTC)20-Mar-2010
Time (UTC)11:46
PlatformNot applicable
File nameAmd64_microsoft-windows-setupcl_31bf3856ad364e35_6.1.7600.20674_none_b53767b41e0f594b.manifest
File version
File size2,653
Date (UTC)20-Mar-2010
Time (UTC)09:13
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_6e09e31a8fe6dda8d5deb3fa41a4303b_31bf3856ad364e35_6.1.7600.20674_none_25b1a6c9827b2134.manifest
File version
File size697
Date (UTC)20-Mar-2010
Time (UTC)11:46
PlatformNot applicable
File nameIa64_microsoft-windows-setupcl_31bf3856ad364e35_6.1.7600.20674_none_591a702665aff111.manifest
File version
File size2,651
Date (UTC)20-Mar-2010
Time (UTC)09:03
PlatformNot applicable

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Keywords: kb, kbexpertiseinter, kbsurveynew, kbqfe, kbautohotfix, kbhotfixserver, kbfix

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Article Info
Article ID : 981542
Revision : 1
Created on : 1/7/2017
Published on : 10/6/2011
Exists online : False
Views : 419