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  2. Performance issues occur in an Exchange Server 2013 environment that's running BlackBerry Enterprise Server 5

Performance issues occur in an Exchange Server 2013 environment that's running BlackBerry Enterprise Server 5

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Symptoms

The main performance issues in a Microsoft Exchange Server 2013 environment that's running BlackBerry Enterprise Server 5 are as follows:
  • logon failures
  • receiving non-delivery reports
  • a high CPU usage
Note The performance issues include but don't limit to the previous issues.

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Cause

This issue occurs because Exchange Server 2013 hasn't materialized the new restriction from BlackBerry Enterprise Server 5.

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Resolution

To fix this issue, install Cumulative Update 10 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbsurveynew, kbfix, kbexpertiseinter, kb

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Article Info
Article ID : 3078438
Revision : 1
Created on : 1/7/2017
Published on : 9/15/2015
Exists online : False
Views : 376