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ContentIndexRetryQueueSize value for a passive node never drops to zero in Exchange Server 2013 Cumulative Update 6


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Symptoms

In a Microsoft Exchange Server 2013 Cumulative Update 6 environment, you receive a notification from Microsoft System Center Operations Manager (SCOM) or other monitoring tools stating that the ContentIndexRetryQueueSize value for a passive node of a database availability group (DAG) is very high.

Note To verify that you are experiencing this issue, you can implement the following steps:
  1. From one of the Exchange Server 2013 servers in your environment, open the Exchange Management Shell (EMS).
  2. Run the following command, replace <server> with a backed Exchange Server 2013 server in your environment:
    Get-MailboxDatabase -server <server> | sort -Property name | Get-MailboxDatabaseCopyStatus | select name,status,content*
If you are experiencing this issue, the ContentIndexRetryQueueSize value for the passive databases will be between 100 and 300.

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Resolution

To resolve this issue, install Cumulative Update 7 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kb, kbexpertiseadvanced, kbfix, kbqfe, kbsurveynew

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Article Info
Article ID : 3012986
Revision : 2
Created on : 8/13/2020
Published on : 8/13/2020
Exists online : False
Views : 188