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Cannot edit or delete forms from the organizational forms library in Exchange Server 2013

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Symptoms

After you've published forms into a public folder in the organizational forms library, those forms cannot be deleted from Microsoft Outlook in a Microsoft Exchange Server 2013 environment. Additionally, the Copy, Update, Delete, Properties, and Save As buttons are all unavailable.

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Cause

This issue occurs because a RP_ROW_TYPE MAPI property is returned empty by Exchange Server 2013.

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Resolution

To resolve this issue, install Cumulative Update 7 for Exchange Server 2013.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 3008453
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2014
Exists online : False
Views : 177