Consider the following scenario:
When you perform a bulk deletion or a bulk move of email messages, the operation fails, and you receive the following error message:
- You have the Microsoft Exchange Server 2013 Client Access Server role installed in a Microsoft Exchange Server 2010 environment.
- The Exchange Server 2013 Client Access Server role is published through a firewall or a proxy server, such as Microsoft Forefront Threat Management Gateway (TMG).
- You have a mailbox that is located on an Exchange Server 2010 Mailbox server.
- You log on the mailbox in Outlook Web App by using Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, or Internet Explorer 11.
- Internet Explorer uses Microsoft Silverlight.
The action you tried to perform couldn't be completed because there's a configuration problem on the server. If the problem continues, please contact your helpdesk.
When you perform a bulk deletion or a bulk move of email messages, the operation fails, and you receive the following error message:
An unexpected error occurred and your request couldn't be handled. The entire report is listed below.
When you expand the report, the report is as follows:An unexpected error occurred and your request couldn't be handled.