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Lsass.exe on domain controller crashes when installing Active Directory in Windows Server 2012 R2 or Windows Server 2012

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have domain controllers that are running Windows Server 2012 R2 or Windows Server 2012 in a domain.
  • You install Active Directory on a server that is running Windows Server 2012 R2 in the domain, and the server replicates from a domain controller (also named helper domain controller) in the domain.
In this scenario, the Lsass.exe process that is running on the helper domain controller crashes occasionally. 

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Resolution

To resolve this issue in Windows 2012 R2, install update rollup 2975719.  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975719 August 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2
To resolve this issue in Windows Server 2012, install update rollup 2975331.  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2975331 August 2014 update rollup for Windows RT, Windows 8, and Windows Server 2012

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced

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Article Info
Article ID : 2975069
Revision : 1
Created on : 1/7/2017
Published on : 8/12/2014
Exists online : False
Views : 293