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Folder Assistant rule does not work correctly in an Exchange Server 2013 environment

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Symptoms

Consider the following scenario:
  • You have a mail-enabled public folder in a Microsoft Exchange Server 2013 environment.
  • You add a rule for the public folder by using Folder Assistant in Microsoft Outlook. 
  • You have the Sent directly to or Copied (Cc) to check box selected in the rule.
In this scenario, the Folder Assistant rule does not work as expected.

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Cause

This issue occurs because the Folder Assistant rule incorrectly uses the SMTP address of the pubic folder mailbox database instead of using the email address.

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Resolution

To resolve this issue, install the following cumulative update:
2961810 Cumulative Update 6 for Exchange Server 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2970040
Revision : 1
Created on : 1/7/2017
Published on : 8/26/2014
Exists online : False
Views : 288