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You cannot sync contacts or tasks in Microsoft CRM client for Outlook in an Exchange Server 2013 environment


View products that this article applies to.

Symptoms

Microsoft Dynamics CRM uses Exchange Web Services (EWS) to synchronize items between your application and the Exchange server. When the EWS Managed API tries to convert a property that is of type PT_BINARY, if the property's value is null, an exception occurs.

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Resolution

To resolve this issue, install the following update:
2936880 Cumulative Update 5 for Exchange Server 2013

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseadvanced, kb

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Article Info
Article ID : 2962439
Revision : 1
Created on : 1/7/2017
Published on : 5/27/2014
Exists online : False
Views : 314