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The text that describes the play/pause button is not displayed on the screen in a video call or a video conference in a Japanese, Korean or Chinese version of Lync 2010

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Symptoms

Consider the following scenario:
  • You install an October 2013 cumulative update for a Japanese, Korean or Chinese version of Microsoft Lync 2010. 
  • You make a video call or join a video conference in Lync 2010. 
  • You try to start the video or make the video pause by clicking the play/pause button on the screen. 
In this situation, the text that describes the play/pause button is not displayed on the screen. For example, the following Japanese text is not displayed:

マイ ビデオの一時停止

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Cause

This issue occurs because the text that describes the play/pause button has the same color as the background. Therefore, you cannot see the text on the screen.

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Resolution

To resolve this issue, install the following cumulative update:
2912208 Description of the cumulative update package for Lync 2010: January 2014

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More Information

For more information about the October, 2013 dated cumulative update for Lync 2010, click the following article number to view the article in the Microsoft Knowledge Base:
2884632 Description of the cumulative update package for Lync 2010: October 2013

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertisebeginner, kb

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Article Info
Article ID : 2918043
Revision : 1
Created on : 1/7/2017
Published on : 1/8/2014
Exists online : False
Views : 262