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The Lync 2010 Recording Player window displays incorrect localized language in Lync 2010

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You uninstall a localized language version of Microsoft Lync 2010.
  • You install an English version of Lync 2010.
  • You open Lync 2010 Recording Player to play a recording.
In this scenario, the language in the user interface of the Lync 2010 Recording Player window is incorrect.

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Cause

This issue occurs because the Playback.xap file is not updated after you install the new language version of Microsoft Lync 2010.

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Resolution

To resolve this issue, install the following cumulative update:

2496325 Description of the cumulative update package for Lync 2010: April 2011

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Workaround

To work around this issue, manually delete the Playback.xap file, and then restart Lync 2010 Recording Player.

The Playback.xap file is located in the following default directory:

%AppData%\Microsoft\Communicator\Recording Player\

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kb

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Article Info
Article ID : 2517747
Revision : 1
Created on : 1/7/2017
Published on : 4/4/2011
Exists online : False
Views : 401