Microsoft Dynamics CRM 2011 Update Rollup 2

Build number and file names for this update rollup

The build number of the update packages for the following components is 5.0.9688.1155.

• Microsoft Dynamics CRM 2011 Server
• Microsoft Dynamics CRM 2011 for Microsoft Office Outlook
• Microsoft Dynamics CRM 2011 E-mail Router
• Microsoft Dynamics CRM 2011 Report Authoring Extension
• Microsoft Dynamics CRM 2011 Language Pack
• Microsoft Dynamics CRM 2011 Reporting Extensions

The file names for the 32-bit versions of the update rollup packages are as follows:

• CRM2011-Client-KB2466086-LangID-i386.exe
• CRM2011-Router-KB2466086-LangID-i386.exe
• CRM2011-Bids-KB2466086-LangID-i386.exe
• CRM2011-Mui-KB2466086-LangID-i386.exe

The file names for the 64-bit versions of the update packages are as follows:

• CRM2011-Server-KB2466086-LangID-amd64.exe
• CRM2011-Client-KB2466086-LangID-amd64.exe
• CRM2011-Mui-KB2466086-LangID-amd64.exe
• CRM2011-Router-KB2466086-LangID-amd64.exe
• CRM2011-Srs-KB2466086-LangID-amd64.3exe

Update rollup information

The following file is available for download from the Microsoft Download Center:
Download the 2466086 package now.Release Date: June 2, 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services

Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Available June 28, 2011
For more information about the Microsoft Update catalog, click the following article number to view the article in the Microsoft Knowledge Base:

323166 How to download updates that include drivers and hotfixes from the Windows Update Catalog

Installation information

After you install this update rollup, exit any existing CRM sessions, and then start a new CRM session to incorporate the changes.

Prerequisites

You must have Microsoft Dynamics CRM 2011 build 5.0.9688.583 installed to apply this update rollup.

For more information about Microsoft Dynamics CRM 2011 build 5.0.9688.583, click the following article number to view the article in the Microsoft Knowledge Base:

2461082 An update for Microsoft Dynamics CRM 2011 Release Candidate is available

Restart requirement

If you are prompted, restart the computer after you apply the update rollup.

Removal information

You can uninstall Update Rollup 2 from the server that is running Microsoft Dynamics CRM. However, you should back up your databases before you uninstall Update Rollup 2. To uninstall this update, you must have access to the original source files that were used to install Microsoft Dynamics CRM 2011. If you do not have the original installation files, you can visit the following Microsoft Download website to download the installation files:

Issues that are resolved in Update Rollup 2 for Microsoft Dynamics CRM 2011

Update Rollup 2 is a cumulative update rollup that includes all the fixes for the issues that are documented in Update Rollup 1.

For more information about Update Rollup 1 and the issues that it resolves, click the following article number to view the article in the Microsoft Knowledge Base:

2466084 Update Rollup 1 for Microsoft Dynamics CRM 2011 is available

Update Rollup 2 contains the following additional fixes. None of these fixes are documented in a separate Knowledge Base article.

• Assume that you perform a POC migration on a Microsoft Dynamics CRM 2011 organization. A multiple auditing error occurs when one of the following scenarios is true:
  • You create a new record for an entity when the auditing setting is enabled.
  • You change an existing record for an entity when the auditing setting is enabled.
  • You disable the auditing setting.
• Assume that you browse to the Accounts page. Then, you click Accounts on the navigation bar. In this situation, an increase in memory usage occurs.
• If you create a workflow that has a wait condition, the workflow is delayed incorrectly in Microsoft Dynamics CRM 2011.
• When you upgrade Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011 by using a non-English base language, you receive the following error message:
  'XPKLocalizedLabel'. Cannot insert duplicate key in object 'MetadataSchema.LocalizedLabel'.
• If you open the Resource Group Creation page by using Internet Explorer 9 in Microsoft Dynamics CRM 2011, you cannot close the page as expected.
• Assume that you have many custom entities that have relationships to activities in a Microsoft Dynamics CRM 2011 deployment. When you try to set the Regarding field for an activity, you receive the following error message:
  Page Not Found.
  Additionally, when you click the Regarding lookup button, the Lookup dialog box does not open successfully.
• When you install or delete the sample data in Microsoft Dynamics CRM 2011, an unhandled exception error occurs.
• Assume that you install Update Rollup 1 for Microsoft Dynamics CRM 2011. If the update fails, the version information in the registry is updated incorrectly.
• When you use Microsoft Dynamics CRM 2011 for the Japanese language, the Dynamics marketplace is not localized to Japanese language.
• No throttling mechanism exists for send requests that are sent from Microsoft Dynamics CRM 2011 clients for Microsoft Office Outlook in Microsoft Dynamics CRM 2011. Therefore, too many background send requests can be sent to the server at the same time. In this situation, you experience reduced server performance.
• Consider the following scenario in Microsoft Dynamics CRM 2011:
  • You create a new email message template that has an unsubscribe link.
  • You create a new email message in Microsoft Office Outlook.
  • You insert the template into the email message.
  • You send the email message.
  • You click the unsubscribe link in the email message.
  In this scenario, the To field and the Subject field are populated incorrectly.
• Assume that you customize the Access Mode attribute for the SystemUser to have a default value of Read or of Administrative. When you add a user by using the user invitation wizard, the wizard fails with an exception error.
• Assume that you enable Verbose tracing in an organization in Microsoft Dynamics CRM 2011. When you run the UpdateContractStates job, the async service fails with an exception error.
• Assume that you create a sync task that reports to you when a job is finished in Microsoft Dynamics CRM 2011. When the job is finished, you receive an email message that contains an incorrect URL. However, the URL should link to your organization.
• Assume that you have multiple organizations in Microsoft Dynamics CRM 2011. Each organization has different custom entities. In this situation, if each organization has the same object type codes, an error occurs with the parameter filtering.
• Assume that you have multiple entities that have identical display names in Microsoft Dynamics CRM 2011 and that duplicate detection is enabled. In this situation, you cannot open the duplicate detection rule form.
• Assume that you have an entity that has duplicate detection rules that are published in Microsoft Dynamics CRM 2011. When you save a record in the entity, you receive some unhandled exception error messages.
• After you install Update Rollup 1 for Microsoft Dynamics CRM 2011, "Update for Microsoft Dynamics CRM 2011" instead of "Update Rollup 1 for Microsoft Dynamics CRM 2011" is displayed in the Add or Remove Programs list.
• After you install a Microsoft Dynamics CRM 2011 client for the Finnish language, "Microsoft Dynamics CRM 5.0 for Microsoft Office Outlook" and not "Microsoft Dynamics CRM 2011 for Microsoft Office Outlook" is displayed in the Add or Remove Programs list.
• The French translation of the form preview is incorrect in Microsoft Dynamics CRM 2011 for the French language.
• There is no batch load mechanism for loading ribbon caches in the caching infrastructure in Microsoft Dynamics CRM 2011.
• The client API cannot access subgrids in Microsoft Dynamics CRM 2011.
• The French translation for the Referential, Restrict Delete type in the Behavior option in the "1:N Relationship" form is incorrect in Microsoft Dynamics CRM 2011 for the French language. The type is translated as "delete restriction" instead of "restrict deletion."
• Assume that you have some roles that support multiple record types in Microsoft Dynamics CRM 2011. When you create a connection that uses the roles, you receive the following error message:
  Record types are not defined for use with the selected connection roles.
• After you upgrade to Microsoft Dynamics CRM 2011, some old Microsoft Dynamics CRM 4.0 files are not deleted as expected.
• When you add users in a multiple-site domain in Microsoft Dynamics CRM 2011, the save process takes longer than expected.
• When you upgrade or import a database whose name contains a hyphen in Microsoft Dynamics CRM 2011, the upgrade or import fails.
• Assume that you have a subgrid that has an autoexpand control set in Microsoft Dynamics CRM 2011. Another autoexpand control is set for the subgrid side-by-side. In this situation, the size of the container of the subgrid does not respect the size that is specified in the form editor. A white space is displayed unexpectedly under the data in the subgrid container.
• Assume that you create a record that is a duplicate of another record but without accent symbols in Microsoft Dynamics CRM 2011. In this situation, the duplicate record is detected. However, the duplicate record is not displayed.
• After you uninstall Update Rollup 1 for Microsoft Dynamics CRM 2011, the version number of the product is incorrect.
• Assume that you install Update Rollup 1 for Microsoft Dynamics CRM 2011. Then, you start the uninstall process for Update Rollup 1 for Microsoft Dynamics CRM 2011. When you cancel the uninstall process, an empty dialog box appears unexpectedly.
• Assume that you import and update an organization from Microsoft Dynamics CRM 4.0 to Microsoft Dynamics CRM 2011. If the length of a system attribute exceeds a value of 100, the import fails.
• When you publish a rule in the Duplicate Detection Rules dialog box in Microsoft Dynamics CRM 2011 for the Japanese language, the Status Reason field is displayed incorrectly.
• The Severitycode field and the Prioritycode field are translated to the same Japanese words in Microsoft Dynamics CRM 2011 for the Japanese language.
• When you delete the sample data in Microsoft Dynamics CRM 2011, an unhandled exception error occurs.
  
• Assume that you create a new mail merge template in Microsoft Dynamics CRM 2011 by using Internet Explorer 9. Then, you reopen the mail merge template. In this situation, when you save the mail merge template, you receive an error message that states that the name field has to have a value.
• If the Data field in a bulk delete async operation is null, the async service crashes.
• You cannot execute plugins in Sandbox larger than 6750 KB
  
  
  

Hotfixes and updates that you must enable or configure manually

Update Rollup 2 for Microsoft Dynamics CRM 2011 contains the following hotfixes and updates that you must enable or configure manually. To enable or configure these hotfixes or updates on the server that is running Microsoft Dynamics CRM 2011, follow the instructions in the following Microsoft Knowledge Base article. The article contains steps that you can follow before you install Update Rollup 2 for Microsoft Dynamics CRM 2011 if you want to maintain the functionality of the release version of Microsoft Dynamics CRM 2011:

2535245 You experience slow performance when you perform RetrieveMultiple queries on large datasets in Microsoft Dynamics CRM 2011

File Information

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The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics CRM Server

Microsoft Dynamics CRM for Microsoft Office Outlook

Microsoft Dynamics CRM Multi-Language Packs

Microsoft Dynamics CRM E-mail Router

Microsoft Dynamics CRM SQL Reporting Services Data Connector

Microsoft Dynamics CRM Business Intelligence Development Studio