An update for Microsoft Dynamics CRM 2011 Release Candidate is available

Upgrade methods

• Patch

  Upgrade from RC to RTM using the Patch. Your Microsoft Dynamics CRM Server will be updated to RTM. In addition:
• If you had a Microsoft Dynamics CRM 4.0 organization imported into RC prior to the upgrade you will need to apply the SQL script listed below to the organization that was upgraded.
• You will also need to apply the SQL Script to any Microsoft Dynamics CRM 4.0 organization that is imported or upgraded after your Microsoft Dynamics CRM Server is running RTM code.

• Unistall and connect to existing databases

  Uninstall the RC version and run the RTM version setup process with the connect to existingdatabase option. In addition:
• If you had Microsoft Dynamics CRM 4.0 organizations imported into the RC deployment prior to the un-install and re-install you will need to apply the SQL script below to those organizations.
• Any new organizations that are imported from Microsoft Dynamics CRM 4.0 into the RTM Server will NOT need the script applied. The RTM install bits contain the fix described in this KB.
• If you are trying to import or upgrade any organizations from RC into your RTM Server, you will need to apply the RTM Patch to your RTM Server in order to successfully upgrade your RC organization. This is documented in KB 2511317.

• Fresh install with import and upgrade

  Install the RTM version on a fresh server to create a new deployment, and then import and upgrade the existing RC version organization database. In addition:
• If you had Microsoft Dynamics CRM 4.0 organizations imported into the RC deployment prior to the un-install and re-install you will need to apply the SQL script below to those organizations.
• Any new organizations that are imported from Microsoft Dynamics CRM 4.0 into the RTM Server will NOT need the script applied. The RTM install bits contain the fix described in this KB.
• If you are trying to import or upgrade any organizations from RC into your RTM Server, you will need to apply the RTM Patch to your RTM Server in order to successfully upgrade your RC organization. This is documented in KB 2511317.

1. Uninstall the RC.
2. Install to existing databases using the RTM bits.
3. Apply the RTM Patch (KB 2461082) against the RTM server. This will enable you to import RC organizations if needed. See KB 2511317. If you do not need to import RC organizations, then you will not need the patch in this scenario.
4. After you upgrade your deployment to run with an RTM server, you may need to log into Deployment Manager and upgrade your RC organizations from 5.0.9688.xx to 5.0.9688.583. You can do this by selecting your RC organization, and then click Upgrade in the Actions pane.
5. Run the SQL Script from KB 2461082 against any Microsoft Dynamics CRM 4.0 organizations that were upgraded to Microsoft Dynamics CRM 2011 while the server was using RC bits.

Upgrade notes

delete from UserQueryBase where QueryType = 256 and ReturnedTypeCode = 2 and (FetchXml is null or LEN(FetchXml) = 0)

insert into UserQueryBase

(UserQueryId, Name, Description, ReturnedTypeCode, QueryType, FetchXml,

ColumnSetXml, LayoutXml, OwningBusinessUnit, ModifiedBy, ModifiedOn, CreatedBy, CreatedOn,

StatusCode, StateCode, OwnerId)

Select NEWID(), Name, Description, 2, 256, FetchXml,

ColumnSetXml, LayoutXml, OwningBusinessUnit, ModifiedBy, getutcdate(), CreatedBy, getutcdate(),

StatusCode, StateCode, OwnerId from UserQueryBase where QueryType = 16 and ReturnedTypeCode = 2 and ParentQueryId is null

Go

Build number and file names for this update

• The Microsoft Dynamics CRM 2011 server Release Candidate
• The Microsoft Dynamics CRM 2011 client for Microsoft Office Outlook
• The Microsoft Dynamics CRM 2011 email Router

• CRM2011-Client-KB2461082-LangID-i386.exe
• CRM2011-Router-KB2461082-LangID-i386.exe

• CRM2011-Server-KB2461082-ENU-amd64.exe
• CRM2011-Client-KB2461082-LangID-amd64.exe
• CRM2011-Router-KB2461082-LangID-amd64.exe

Update information

Automatic installation

1. Click Start, and type Update in the Start Search box. In the list of results, click Windows Update.
2. In the navigation pane, click Check for updates, and then wait while Windows checks for the latest updates for your computer.
3. If you receive a message that states that important updates are available or that prompts you to review important updates, view and select the important updates to install.
4. In the list, click the important updates for more information. Click to select the check box for any updates that you want to install, and then click OK.
5. Click Install updates.
6. Read and accept the license terms, and then click Finish if the update requires it. If you are prompted for an administrator password, type the password. If you are prompted for confirmation, provide the confirmation.

Manual installation

1. Visit the following Microsoft Update catalog website:
   http://catalog.update.microsoft.com/v7/site/home.aspx
2. In the Search box, type 2461082, and then click Search.
3. Click Add to add the update to the basket.
4. Click Download.
5. Click Browse, specify the folder to which you want to download the update, and then click OK.
6. Click Continue, and then click I Accept to accept the Microsoft Software License Terms.
7. When the update is downloaded to the location that you specified, click Close.

Additional installation information

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options.
3. Use one of the following methods, as appropriate for the version of Internet Explorer that you are running:
   • In Internet Explorer 7, click Delete in the Browsing history area, click Delete files in the Temporary Internet Files area, and then click Yes.
   • In Internet Explorer 6, click Delete files in the Temporary Internet Files area, and then click OK.

Prerequisites

Restart requirement

Removal information

Issues that are resolved in this update