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"STOP 0x000000D1" error message when you try to access a device that is not a PCI device in Windows 7 or in Windows Server 2008 R2

View products that this article applies to.

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Symptoms

Assume that you have a computer that is running Windows 7 or Windows Server 2008 R2. The Advanced Configuration and Power Interface (ACPI) BIOS on this computer contains a namespace object that is not a PCI device. However, Windows assumes that the device is a PCI device incorrectly. Therefore, if Windows tries to access the PCI configuration space for the device, you receive a "STOP 0x000000D1"” error message.

Notes
  • The parameters in this error message vary, depending on the computer's configuration.
  • Not all "0x000000D1" Stop errors are caused by this problem.


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Cause

This issue occurs because of an error in the Acpi.sys system driver. The Acpi.sys system driver returns an incorrect flag that causes the device to be regarded as a PCI device instead of a child of the PCI bus. Therefore, the device may not function correctly when the operating system tries to access it by using a special function. Sometimes, you may receive a stop error message that is mentioned in the "Symptoms" section.

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Resolution

The issue is fixed in Windows 7 Service Pack 1 (SP1) and in Windows Server 2008 R2 Service Pack 1 (SP1).

For more information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about different types of Windows Driver Model (WDM) device objects, visit the following Microsoft Developer Network (MSDN) website:
Types of WDM device objects
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, kbmdd, kbfix, kbsurveynew, kbexpertiseadvanced, kbbug

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Article Info
Article ID : 983543
Revision : 1
Created on : 1/7/2017
Published on : 10/9/2014
Exists online : False
Views : 202