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This article applies to Microsoft Dynamics NAV for all countries and all language locales.

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Symptoms

When you post a sales invoice, a sales order, a purchase invoice, or a purchase order that has a 100 percentage line discount in Microsoft Dynamics NAV 2009 Service Pack 1 (SP1), general ledger entries are incorrect.

This problem occurs when the Line Amount, the Line Discount amount, the VAT Base amount and the "Amount Including VAT" amount are set to zero.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV service pack or the next version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

The Modify permission for the object that you will be changing.
The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To install this hotfix, change the code in the following objects:

The Sales Line table (37)
The Purchase Line table (39)
The Sales-Post codeunit (80)
The Purch.-Post codeunit (90)

To do this, follow these steps:

Change the code in the ZeroAmountLine function in the Sales Line table (37) as follows:
Existing code

          EXIT(TRUE);
        IF Quantity = 0 THEN
          EXIT(TRUE);
        
        IF ("Unit Price" = 0) OR ("Line Discount %" = 100) THEN // Delete this line.
       
          EXIT(TRUE);
        IF QtyType = QtyType::Invoicing THEN
          IF "Qty. to Invoice" = 0 THEN

Replacement code

          EXIT(TRUE);
        IF Quantity = 0 THEN
          EXIT(TRUE);
        
        IF ("Unit Price" = 0) THEN // Add this line.

          EXIT(TRUE);
        IF QtyType = QtyType::Invoicing THEN
          IF "Qty. to Invoice" = 0 THEN

Change the code in the ZeroAmountLine function in the Purchase Line table (39) as follows:
Existing code

          EXIT(TRUE);
        IF Quantity = 0 THEN
          EXIT(TRUE);
        
        IF ("Direct Unit Cost" = 0) OR ("Line Discount %" = 100) THEN // Delete this line.

          EXIT(TRUE);
        IF QtyType = QtyType::Invoicing THEN
          IF "Qty. to Invoice" = 0 THEN

Replacement code

EXIT(TRUE);
        IF Quantity = 0 THEN
          EXIT(TRUE);
        
        IF ("Direct Unit Cost" = 0) THEN  // Add this line.

          EXIT(TRUE);
        IF QtyType = QtyType::Invoicing THEN
          IF "Qty. to Invoice" = 0 THEN

Change the code in the UpdInvPostingBuffer function in the Sales-Post codeunit (80) as follows:
Existing code

          FALineNo := FALineNo + 1;
          InvPostingBuffer[1]."Fixed Asset Line No." := FALineNo;
        END;

        InvPostingBuffer[2] := InvPostingBuffer[1]; 
        IF InvPostingBuffer[2].FIND THEN BEGIN
          InvPostingBuffer[2].Amount := InvPostingBuffer[2].Amount + InvPostingBuffer[1].Amount;

Replacement code

          FALineNo := FALineNo + 1;
          InvPostingBuffer[1]."Fixed Asset Line No." := FALineNo;
        END;
        // Add the following lines. 
        IF (SalesLine."Line Discount %" = 100) THEN BEGIN
          InvPostingBuffer[1]."VAT Base Amount" := 0;
          InvPostingBuffer[1]."VAT Base Amount (ACY)" := 0;
          InvPostingBuffer[1]."VAT Amount" := 0;
          InvPostingBuffer[1]."VAT Amount (ACY)" := 0;
        END;
        // The end of the lines.
        InvPostingBuffer[2] := InvPostingBuffer[1];
        IF InvPostingBuffer[2].FIND THEN BEGIN
          InvPostingBuffer[2].Amount := InvPostingBuffer[2].Amount + InvPostingBuffer[1].Amount;

Change the code in the DivideAmount function in the Sales-Post codeunit (80) as follows:
Existing code

        IF RoundingLineInserted AND (RoundingLineNo = SalesLine."Line No.") THEN
          EXIT;
        WITH SalesLine DO
          
          IF (SalesLineQty = 0) OR ("Unit Price" = 0) OR ("Line Discount %" = 100) THEN BEGIN // Delete this line.

            "Line Amount" := 0;
            "Line Discount Amount" := 0;
            "Inv. Discount Amount" := 0;

Replacement code

        IF RoundingLineInserted AND (RoundingLineNo = SalesLine."Line No.") THEN
          EXIT;
        WITH SalesLine DO
          
          IF (SalesLineQty = 0) OR ("Unit Price" = 0) THEN BEGIN // Add this line.

            "Line Amount" := 0;
            "Line Discount Amount" := 0;
            "Inv. Discount Amount" := 0;

Change the code in the UpdInvPostingBuffer function in the Purch.-Post codeunit (90) as follows:
Existing code

          FALineNo := FALineNo + 1;
          InvPostingBuffer[1]."Fixed Asset Line No." := FALineNo;
        END;
        InvPostingBuffer[2] := InvPostingBuffer[1];
        IF InvPostingBuffer[2].FIND THEN BEGIN
          InvPostingBuffer[2].Amount :=

Replacement code

          FALineNo := FALineNo + 1;
          InvPostingBuffer[1]."Fixed Asset Line No." := FALineNo;
        END;
       // Add the following lines. 
        IF (PurchLine."Line Discount %" = 100) THEN BEGIN
          InvPostingBuffer[1]."VAT Base Amount" := 0;
          InvPostingBuffer[1]."VAT Base Amount (ACY)" := 0;
          InvPostingBuffer[1]."VAT Amount" := 0;
          InvPostingBuffer[1]."VAT Amount (ACY)" := 0;
        END;
         // The end of the lines.
        InvPostingBuffer[2] := InvPostingBuffer[1];
        IF InvPostingBuffer[2].FIND THEN BEGIN
          InvPostingBuffer[2].Amount :=

Change the code in the DivideAmount function in the Purch.-Post codeunit (90) as follows:
Existing code

        IF RoundingLineInserted AND (RoundingLineNo = PurchLine."Line No.") THEN
          EXIT;
        WITH PurchLine DO
          
          IF (PurchLineQty = 0) OR ("Direct Unit Cost" = 0) OR ("Line Discount %" = 100) THEN BEGIN // Delete this line.

            "Line Amount" := 0;
            "Line Discount Amount" := 0;
            "Inv. Discount Amount" := 0;

Replacement code

        IF RoundingLineInserted AND (RoundingLineNo = PurchLine."Line No.") THEN
          EXIT;
        WITH PurchLine DO
          
          IF (PurchLineQty = 0) OR ("Direct Unit Cost" = 0) THEN BEGIN  // Add this line.

            "Line Amount" := 0;
            "Line Discount Amount" := 0;
            "Inv. Discount Amount" := 0;

Change the code in the FillInvPostingBuffer function in the Serv-Amounts Mgt. codeunit (5986) as follows:
Existing code

TotalVATACY,
            TotalAmount,
            TotalAmountACY);
          UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
        END;

Replacement code

            TotalVATACY,
            TotalAmount,
            TotalAmountACY);
       // Add the following lines. 
          IF (ServiceLine."Line Discount %" = 100) THEN BEGIN
            InvPostingBuffer[1]."VAT Base Amount" := 0;
            InvPostingBuffer[1]."VAT Base Amount (ACY)" := 0;
            InvPostingBuffer[1]."VAT Amount" := 0;
            InvPostingBuffer[1]."VAT Amount (ACY)" := 0;
          END;
           // The end of the lines.
          UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
        END;

Change the code in the FillInvPostingBuffer function in the Serv-Amounts Mgt. codeunit (5986) as follows:
Existing code

            TotalVATACY,
            TotalAmount,
            TotalAmountACY);
          UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
        END;

Replacement code

       TotalVATACY,
            TotalAmount,
            TotalAmountACY);
          // Add the following lines. 
          IF (ServiceLine."Line Discount %" = 100) THEN BEGIN
            InvPostingBuffer[1]."VAT Base Amount" := 0;
            InvPostingBuffer[1]."VAT Base Amount (ACY)" := 0;
            InvPostingBuffer[1]."VAT Amount" := 0;
            InvPostingBuffer[1]."VAT Amount (ACY)" := 0;
          END;
           // The end of the lines.
          UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
        END;

Change the code in the FillInvPostingBuffer function in the Serv-Amounts Mgt. codeunit (5986) as follows:
Existing code

                   END;
          END;
        END;
  
        UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
      END;

Replacement code

             END;
          END;
        END;
       // Add the following lines. 
        IF (ServiceLine."Line Discount %" = 100) THEN BEGIN
          InvPostingBuffer[1]."VAT Base Amount" := 0;
          InvPostingBuffer[1]."VAT Base Amount (ACY)" := 0;
          InvPostingBuffer[1]."VAT Amount" := 0;
          InvPostingBuffer[1]."VAT Amount (ACY)" := 0;
        END;
       // The end of the lines.
  
        UpdInvPostingBuffer(InvPostingBuffer,TempDocDim);
      END;

Prerequisites

You must have Microsoft Dynamics NAV 2009 SP1 installed to apply this hotfix.

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2426301 "The transaction cannot be completed because it will cause inconsistencies in the G/L Entry table" error message when you post a sales invoice, a purchase invoice or a service invoice that uses 100 percentage line discount in Microsoft Dynamics 2009

Removal information

You cannot remove this hotfix.

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More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

2839324 "The transaction cannot be completed because it will cause inconsistencies in the G/L Entry table" error message when you post a shipment and an invoice of a sales order in Microsoft Dynamics NAV 2009

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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Article ID	:	983245
Revision	:	1
Created on	:	3/13/2017
Published on	:	5/6/2013
Exists online	:	False
Views	:	253

Microsoft KB Archive Search

General ledger entries are incorrect when you post invoice transactions that has a 100 percentage line discount in Microsoft Dynamics NAV 2009 SP1

Symptoms

Resolution

Hotfix information

Installation information

Code changes

Prerequisites

Removal information

More Information

Status

Applies to: