Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The stapling gallery and the duplexing gallery do not appear in the printer settings in an Office application even if the printer supports these two features

View products that this article applies to.


You�click�Print�in one of the following Microsoft Office applications on a single processor computer:
  • Microsoft Word 2010
  • Microsoft Word 2013
  • Microsoft PowerPoint 2010
  • Microsoft PowerPoint 2013
  • Microsoft Excel 2010
  • Microsoft Excel 2013
In this situation, the stapling gallery and the duplexing gallery do not appear even if the printer supports these two features. Therefore, you do not know whether these two features are supported by the printer.

↑ Back to the top


To work around this problem, follow these steps:
  1. On the File�tab, click�Print.
  2. Click Printer Properties.
If your printer supports stapling or duplexing, you can find these options in the Properties�dialog box.�You can change stapling or duplexing settings in this dialog box.

↑ Back to the top


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB983111, kbexpertiseinter, kbsurveynew, kbtshoot

↑ Back to the top

Article Info
Article ID : 983111
Revision : 3
Created on : 12/14/2012
Published on : 12/14/2012
Exists online : False
Views : 460