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You have unexpected access to your private files on OneDrive (formerly SkyDrive) in "Recent Places" in an Office 2010 program

View products that this article applies to.


Consider the following scenario:
  • You create a file in a Microsoft Office 2010 program such as Microsoft Excel 2010 or Microsoft Word 2010.
  • You save the file to OneDrive (formerly SkyDrive) in a private folder.
  • You exit the Office 2010 program, but you do not sign out of Window Live OneDrive (formerly SkyDrive).
  • You sign in to OneDrive (formerly SkyDrive) after you do one of the following:
    • You start an Office 2010 program, sign in to OneDrive (formerly SkyDrive) by using a different email address and password, and then you save an Office 2010 file to OneDrive (formerly SkyDrive).
    • You log on to the computer as a different user, and then you start an Office 2010 program.
In this scenario, when you click the File tab, click Open, click Recent Places, and then click the link to the private OneDrive (formerly SkyDrive) folder, you have unexpected access to the files in the private folder on OneDrive (formerly SkyDrive) without signing in.

To have us fix this problem for you, go to the Fix it for me section. If you would rather fix this problem yourself, go to the Let me fix it myself section.

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Fix it for me

To fix this problem automatically, click the Fix this problem link. Then click Run in the File Download dialog box, and follow the steps in this wizard.

Fix this problem
Microsoft Fix it 50396

  • This wizard may be in English only. However, the automatic fix also works for other language versions of Windows.
  • If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD, and then you can run it on the computer that has the problem.

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Let me fix it myself

To fix this problem yourself, follow these steps:
  1. Exit all Office programs that are running.
  2. In Windows Internet Explorer, sign out from OneDrive (formerly SkyDrive).
  3. Do one of the following, as appropriate for the operating system that you are running:

    Windows XP or Windows Vista
    1. Open User Accounts. To do this, click Start, click Control Panel, and then click User Accounts. If your computer is joined to a domain, click the Advanced tab, and then click Manage Passwords. If your computer is not joined to a domain, click your account name, and in Related Tasks box, click Manage my network passwords.
    2. Click the desired entry, and then click Remove.
    Windows 7
    1. Open User Accounts. To do this, click Start, click Control Panel, click User Accounts and Family Safety (or click User Accounts, if you are connected to a network domain), and then click User Accounts.
    2. In the navigation page (left pane), click Manage your credentials.
    3. Click the credentials that you used to sign in to OneDrive (formerly SkyDrive), and then click Remove from vault.

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB982994, kbfixme, kbmsifixme, kbtshoot, kbexpertisebeginner, kbbug, kbsurveynew

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Article Info
Article ID : 982994
Revision : 3
Created on : 2/19/2014
Published on : 2/19/2014
Exists online : False
Views : 345