The "Load time" fields of some BHOs are blank in Internet Explorer 8

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Symptoms

Some Browser Helper Objects (BHOs) take time to load in Windows Internet Explorer 8. However, the Load time fields for these BHOs are blank. For example, the Load time field of SSVHelper is blank but SSVHelper does not start immediately.

Note To check the Load time field for BHOs, click Manage Add-ons under the Tools menu.

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Cause

This issue occurs because Internet Explorer 8 does not calculate a BHO load time if the call to the CoCreateInstance function of the BHO fails.

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Resolution

Security update information

� To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website:

http://update.microsoft.com

� For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website:

http://www.microsoft.com/technet/security/current.aspx

Note�This update was first included in security update 982381 (MS10-035). For more information, click the following article number to view the article in the Microsoft Knowledge Base: �

982381� MS10-035: Cumulative security update for Internet Explorer

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