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Internet Explorer 8 crashes when you try to print a webpage that contains a frameset inside an IFRAME element


View products that this article applies to.

Symptoms

You use Windows Internet Explorer 8 to view a webpage that contains a frameset inside an IFRAME element. When you click Print to print the webpage or when you click Print Preview to preview the layout, Internet Explorer 8 crashes.

Note This issue occurs when you view a webpage in the Internet Explorer 8 Standards mode.

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Cause

This issue occurs because Internet Explorer 8 encounters an error when it handles a frameset inside an IFRAME element.

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Workaround

To work around this issue, enable Compatibility View for the affected webpage. The Compatibility View option is located on the Tools menu in Internet Explorer 8.

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Resolution

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current updates, visit the following Microsoft website: For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft website: Note This update was first included in security update 2183461 (MS10-053). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2183461 MS10-053: Cumulative security update for Internet Explorer

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More information

For more information about how to use the IFRAME element, visit the following Microsoft website:

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Keywords: KB981991, kbexpertiseinter, kbsurveynew, kbprb, kbqfe

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Article Info
Article ID : 981991
Revision : 3
Created on : 2/3/2011
Published on : 2/3/2011
Exists online : False
Views : 267