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The Exchange Transport service on an Exchange Server 2010 server crashes when a certain message is processed

View products that this article applies to.


Consider the following scenario:
  • You configure journaling on a Microsoft Exchange Server 2010 server.
  • You configure a transport agent to access email message attachments on the Exchange Server 2010 server.
In this scenario, the Microsoft Exchange Transport service on the server crashes continuously when a certain message is processed. Additionally, the mail flow to the server is blocked.

Note Disable journaling or disable the transport agent on the server to avoid a crash.

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This problem occurs because a StackOverflowException exception occurs.

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To resolve this problem, install the following update rollup:
982639 Description of Update Rollup 4 for Exchange Server 2010

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about journaling, visit the following Microsoft website:
For more information about transport agents, visit the following Microsoft website:

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Keywords: KB980364, kbfix, kbhotfixrollup, kbsurveynew, kbqfe, kbexpertiseinter

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Article Info
Article ID : 980364
Revision : 2
Created on : 6/18/2010
Published on : 6/18/2010
Exists online : False
Views : 349