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The "DocumentComplete" event is not raised intermittently in an application that hosts the WebBrowser control in Internet Explorer 8


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have an application that hosts the WebBrowser control.
  • The application browses through (or to) different websites that run Java Scripts through an automated process.
  • You run this application on a computer that has Windows Internet Explorer 8 installed.
In this scenario, the automated process may intermittently stop. If you debug the issue, you notice that the WebBrowser.ReadyState property never becomes "Complete" and the DocumentComplete event is never raised.


Note
The automated process does not always stop at the same position.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have Internet Explorer 8 installed on a computer that is running one of the following operating systems:
  • Windows XP Service Pack 3 (SP3)
  • Windows Server 2003 Service Pack 2 (SP2)
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows XP service pack, click the following article number to view the article in the Microsoft Knowledge Base:
322389 How to obtain the latest Windows XP service pack
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:
935791 How to obtain the latest Windows Vista service pack
For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version or the global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows XP and Windows Server 2003 file information notes
  • In addition to the files that are listed in these tables, this hotfix also installs an associated security catalog file (KBnumber.cat) that is signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows XP SP3
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll8.0.6001.230225,952,51213-May-201014:51x86
For all supported x86-based versions of Internet Explorer 8 for Windows Server 2003 SP2
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll8.0.6001.230225,952,51213-May-201016:53x86
For all supported x64-based versions of Internet Explorer 8 for Windows Server 2003 SP2
File nameFile versionFile sizeDateTimePlatformSP requirementService branch
Mshtml.dll8.0.6001.230229,255,93613-May-201014:51x64SP2Not applicable
Wmshtml.dll8.0.6001.230225,952,51213-May-201014:51x86SP2WOW
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll8.0.6001.230225,952,51211-May-201006:43x86
Mshtml.tlb8.0.6001.230221,638,91211-May-201005:09Not applicable
For all supported x64-based versions of Internet Explorer 8 for Windows Server 2008 and for Windows Vista
File nameFile versionFile sizeDateTimePlatform
Mshtml.dll8.0.6001.230229,255,93611-May-201017:26x64
Mshtml.tlb8.0.6001.230221,638,91211-May-201005:28Not applicable
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Internet Explorer 8 for Windows 7
File nameFile versionFile sizeDateTimePlatform
Microsoft-windows-ie-htmlrendering.ptxmlNot applicable1,14113-Jul-200920:45Not applicable
Mshtml.dll8.0.7600.207135,972,99214-May-201002:24x86
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:42Not applicable
For all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Microsoft-windows-ie-htmlrendering.ptxmlNot applicable1,14113-Jul-200920:36Not applicable
Mshtml.dll8.0.7600.207139,295,36014-May-201001:54x64
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:58Not applicable
Mshtml.dll8.0.7600.207135,972,99214-May-201002:24x86
Mshtml.tlb8.0.7600.163851,638,91213-Jul-200923:42Not applicable
Wow64_microsoft-windows-ie-htmlrendering.ptxmlNot applicable1,14113-Jul-200920:45Not applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about the DocumentComplete event, visit the following Microsoft website:For more information about the WebBrowser.ReadyState property, visit the following Microsoft website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
File nameX86_902cb36b4347485744aec52083a58a8e_31bf3856ad364e35_8.0.6001.23022_none_cdf2d34f844b94a1.manifest
File versionNot applicable
File size704
Date (UTC)13-May-2010
Time (UTC)00:03
PlatformNot applicable

File nameX86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.6001.23022_none_f6a20bf15122f38e.manifest
File versionNot applicable
File size985,552
Date (UTC)11-May-2010
Time (UTC)07:17
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows Vista and for Windows Server 2008
File nameAmd64_a41845943f859677b792a40ada701f8d_31bf3856ad364e35_8.0.6001.23022_none_3f875679c659e1b3.manifest
File versionNot applicable
File size1,056
Date (UTC)13-May-2010
Time (UTC)00:03
PlatformNot applicable

File nameAmd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.6001.23022_none_52c0a775098064c4.manifest
File versionNot applicable
File size985,619
Date (UTC)11-May-2010
Time (UTC)17:48
PlatformNot applicable

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Internet Explorer 8 for Windows 7
File nameX86_f16b824af3299c32ac45a5a2d5969245_31bf3856ad364e35_8.0.7600.20713_none_62ae2760b543e82e.manifest
File versionNot applicable
File size704
Date (UTC)14-May-2010
Time (UTC)17:31
PlatformNot applicable

File nameX86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20713_none_2ea701541365aa04.manifest
File versionNot applicable
File size713,762
Date (UTC)14-May-2010
Time (UTC)19:56
PlatformNot applicable
Additional files for all supported x64-based versions of Internet Explorer 8 for Windows 7 and for Windows Server 2008 R2
File nameAmd64_22506626e8ba3e54109c6319fb64cddf_31bf3856ad364e35_8.0.7600.20713_none_d72372cd9c73d996.manifest
File versionNot applicable
File size1,058
Date (UTC)14-May-2010
Time (UTC)17:31
PlatformNot applicable

File nameAmd64_799bade6f04209276e9a3e7d2f7fc6ea_31bf3856ad364e35_8.0.7600.20713_none_32b27b3d65b5143c.manifest
File versionNot applicable
File size708
Date (UTC)14-May-2010
Time (UTC)17:31
PlatformNot applicable

File nameAmd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20713_none_8ac59cd7cbc31b3a.manifest
File versionNot applicable
File size713,769
Date (UTC)14-May-2010
Time (UTC)20:12
PlatformNot applicable

File nameWow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_8.0.7600.20713_none_951a472a0023dd35.manifest
File versionNot applicable
File size712,781
Date (UTC)14-May-2010
Time (UTC)20:12
PlatformNot applicable

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Keywords: KB980299, kbprb, kbsurveynew, kbautohotfix, kbfix, kbqfe, kbhotfixserver, kbexpertiseinter

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Article Info
Article ID : 980299
Revision : 3
Created on : 6/12/2010
Published on : 6/12/2010
Exists online : False
Views : 359