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Error message when the Exchange Server 2010 setup on a Hyper-V virtual machine fails:�2147504141�

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Symptoms

When you try to set up Microsoft Exchange Server 2010 on a Hyper-V virtual machine, the setup process may fail. Additionally, you receive the following error message:

"An error occurred with error code '2147504141' and message 'The property cannot be found in the cache.'"

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Cause

This problem occurs because the guest virtual machine is set to a different time zone than the physical machine. Therefore, the Hyper-V time synchronization on the virtual domain controllers makes the Active Directory Service Interfaces (ADSI) cache invalid.

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Resolution

To resolve this problem, disable time synchronization in the Hyper-V Manager console. To do this, follow these steps:
  1. Open the Hyper-V Manager console.
  2. Right-click the virtual machine on which you want to install Exchange Server 2010, and then click Settings.
  3. On the Settings tab, click the Management section, and then click Integration Services.
  4. Click to clear the Time synchronization check box, and then click OK.
  5. Install Exchange Server 2010 on the virtual machine.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB980050, kbsurveynew, kbexpertiseinter, kbprb, kbtshoot

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Article Info
Article ID : 980050
Revision : 2
Created on : 2/10/2010
Published on : 2/10/2010
Exists online : False
Views : 373