You access a Microsoft Exchange Server 2010 mailbox by using a MAPI client, such as Microsoft Office Outlook. In this situation, you cannot connect the mailbox intermittently. You may receive a "retrieving data" dialog box or the Outlook client shows a "Disconnected" state.
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This problem occurs because the response from the Exchange Server 2010 server is incorrect. Because of this, the MAPI client retries the connection and then receive the same responses repeatedly.
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To resolve this problem, install the following update rollup:
982639�
Description of Update Rollup 4 for Exchange Server 2010
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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
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