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You cannot connect an Exchange Server 2010 mailbox by using a MAPI client

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You access a Microsoft Exchange Server 2010 mailbox by using a MAPI client, such as Microsoft Office Outlook. In this situation, you cannot connect the mailbox intermittently. You may receive a "retrieving data" dialog box or the Outlook client shows a "Disconnected" state.

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This problem occurs because the response from the Exchange Server 2010 server is incorrect. Because of this, the MAPI client retries the connection and then receive the same responses repeatedly.

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To resolve this problem, install the following update rollup:
982639� Description of Update Rollup 4 for Exchange Server 2010

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Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: KB979810, kbfix, kbhotfixrollup, kbqfe, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 979810
Revision : 2
Created on : 6/18/2010
Published on : 6/18/2010
Exists online : False
Views : 370