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Some Group Policy preferences are not applied successfully on computers that are running Windows Vista, Windows Server 2008, Windows 7 or Windows Server 2008 R2


View products that this article applies to.

Symptoms

Consider the following scenario:

  • You have some computers that are running Windows Vista, Windows Server 2008, Windows Server 2008 R2 or Windows 7.
  • You configure some Group Policy preferences in a domain.
  • These Group Policy preferences are applied to the computers.
In this scenario, some Group Policy preferences are not applied successfully. Additionally, the following error message is logged in the Application logs of the computers:
Log Name: Application

Source: Group Policy Registry

Date: <time>

Event ID: 8194
Task Category: (2)

Level: Error

Keywords: Classic

User: SYSTEM

Computer: <COMPUTERNAME>

Description: The client-side extension could not remove user policy settings for ‘Domain Name {GUID}' because it failed with error code '0x8007000d The data is invalid.' See trace file for more details.

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Cause

This issue occurs because Group Policy client-side extensions try to load the history file that is stored at the following location:

..\users\All Users\Microsoft\Group Policy\History\<GUID>\Preferences 
However, some history files are corrupted or unreadable. Therefore, the corresponding Group Policy preferences are not applied successfully.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows 7
  • Windows Server 2008 R2
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    0.
    20xxx
    Windows VistaRTMLDR
    6.0.600
    1.
    22xxx
    Windows Vista and Windows Server 2008SP1LDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxx version number.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.22670647,16814-Apr-201017:52x86
Gpprefcl.dll6.0.6002.22382647,16814-Apr-201019:00x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.22670846,33614-Apr-201018:15x64
Gpprefcl.dll6.0.6002.22382846,33614-Apr-201018:57x64
Gpprefcl.dll6.0.6001.22670647,16814-Apr-201017:52x86
Gpprefcl.dll6.0.6002.22382647,16814-Apr-201019:00x86
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.0.6001.226701,672,19214-Apr-201017:45IA-64
Gpprefcl.dll6.0.6002.223821,672,19214-Apr-201018:37IA-64
Gpprefcl.dll6.0.6001.22670647,16814-Apr-201017:52x86
Gpprefcl.dll6.0.6002.22382647,16814-Apr-201019:00x86
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.20623583,16821-Jan-201007:06x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.20623782,84821-Jan-201007:33x64
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Gpprefcl.dll6.1.7600.206231,500,16021-Jan-201006:11IA-64

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Workaround

To work around this issue, follow these steps:
  1. Delete the XML file that can be found at the following location:
    ..\users\All Users\Microsoft\Group Policy\History\< GUID >\Preferences 
  2. Update the Group Policy preferences again. To do this, type the following command at a command prompt, and then press ENTER:
    gpupdate /force

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about Group Policy preferences, visit the following Microsoft TechNet Web site:
Group Policy preferencesFor more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot Applicable
File size1,455
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameX86_6423b74140057ba384963f1256400598_31bf3856ad364e35_6.1.7600.20623_none_8823dae5d3aad4c9.manifest
File versionNot Applicable
File size711
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20623_none_37e80aa1c33e4917.manifest
File versionNot Applicable
File size53,968
Date (UTC)21-Jan-2010
Time (UTC)07:34
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_20499ec87b21ebc1e9def5abcbcbef3c_31bf3856ad364e35_6.1.7600.20623_none_f787b1889d79f6fb.manifest
File versionNot Applicable
File size715
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameAmd64_3d3cca35da1746d0bf8b3c0452a7f785_31bf3856ad364e35_6.1.7600.20623_none_b58ebc43a15a2131.manifest
File versionNot Applicable
File size715
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameAmd64_6423b74140057ba384963f1256400598_31bf3856ad364e35_6.1.7600.20623_none_e44276698c0845ff.manifest
File versionNot Applicable
File size713
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameAmd64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20623_none_9406a6257b9bba4d.manifest
File versionNot Applicable
File size53,972
Date (UTC)21-Jan-2010
Time (UTC)08:11
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size2,107
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameWow64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20623_none_9e5b5077affc7c48.manifest
File versionNot Applicable
File size34,836
Date (UTC)21-Jan-2010
Time (UTC)07:21
PlatformNot Applicable
File nameX86_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20623_none_37e80aa1c33e4917.manifest
File versionNot Applicable
File size53,968
Date (UTC)21-Jan-2010
Time (UTC)07:34
PlatformNot Applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_6423b74140057ba384963f1256400598_31bf3856ad364e35_6.1.7600.20623_none_88257edbd3a8ddc5.manifest
File versionNot Applicable
File size712
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameIa64_679cafe623365b612f06a0d885db2c76_31bf3856ad364e35_6.1.7600.20623_none_755157c79e88f7c1.manifest
File versionNot Applicable
File size713
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File nameIa64_microsoft-windows-g..ppolicy-policymaker_31bf3856ad364e35_6.1.7600.20623_none_37e9ae97c33c5213.manifest
File versionNot Applicable
File size53,970
Date (UTC)21-Jan-2010
Time (UTC)08:00
PlatformNot Applicable
File nameUpdate.mum
File versionNot Applicable
File size1,680
Date (UTC)21-Jan-2010
Time (UTC)22:02
PlatformNot Applicable
File name

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Keywords: kb, kbqfe, kbhotfixserver, kbsurveynew, kbautohotfix, kbexpertiseinter, kbbug, kbfix

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Article Info
Article ID : 979731
Revision : 1
Created on : 1/7/2017
Published on : 10/6/2011
Exists online : False
Views : 262