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You receive an error message when you try to use FireFox to edit a document in a SharePoint 2010 document library


View products that this article applies to.

Symptoms

Consider the following scenarios:

Scenario 1
  • You view a Microsoft SharePoint 2010 document library in Mozilla Firefox.
  • The SharePoint 2010 plug-in is enabled in Firefox.
  • The Require Check Out setting for the document library is set to Yes.
  • You click Edit in application_name.
In this scenario, you receive an error message that resembles the following:
The document could not be opened for editing. A Microsoft SharePoint Foundation compatible application could not be found to edit the document.
Scenario 2
  • You view a SharePoint 2010 document library in Mozilla Firefox.
  • The SharePoint 2010 plug-in is enabled in Firefox.
  • The Require Check Out setting for the document library is set to Yes.
  • You click Check Out and Edit, and then you click OK.
In this scenario, you receive an error message that resembles the following:
This document could not be checked out. You may not have permission to check out the document or it is already checked out or locked for editing by another user.

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Workaround

To work around this problem, follow these steps:
  1. In the document library on the Documents tab, click Check Out.
  2. Point to the document that you want to edit, click the down arrow, and then click Edit in application_name.

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The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Article Info
Article ID : 979634
Revision : 1
Created on : 1/7/2017
Published on : 7/12/2013
Exists online : False
Views : 421