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Wireless network connection may fail when you try to connect through one of listed access points.


View products that this article applies to.

Source: Microsoft Support

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Symptoms



When you try to connect Wireless LAN from the tray icon, the connection may fail or Explorer may crash and restart. When this issue occurs, the following event message may be logged in the Application log:



-------------------------------�

Log Name:� Application

Source:� Application Error

Event ID:� 1000

Task Category:� (100)

Level:� Error

Keyword:� Classic

User:� N/A

Description:

Faulting application name: Explorer.EXE?version: 6.1.7600.16385?time stamp: 0x4a5bc60d

Faulting module name: WLanConn.dll?version: 6.1.7600.16385?time stamp: 0x4a5bdb56

Exception code: 0xc0000005

Fault Offset: 0x0001396d

Faulting process id: 0x608

Faulting application start time: 0x01ca6d66f0810815

Faulting application path: C:\Windows\Explorer.EXE

Faulting module path: C:\Windows\system32\WLanConn.dll

-------------------------------�

Note The specific hexadecimal data may vary.



This issue tends to occur when you select a Wireless LAN from 5 or more access points.





Steps to reproduce the problem

�To reproduce the problem, follow these steps:

1. Click one Wireless LAN connection from the tray icon

2. In the connection dialog window,

� a) Enter Security Key

� b) Double click the OK button



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Cause



This problem occurs because the message handling for Wireless connection is not fast enough and causes overflow in the message queue.



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Resolution



Try reconnect to Wireless LAN again after the connection fails or Explorer automatically restarts. Trying in a place where there are less than 5 access points is more successful.



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More information



Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.



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Keywords: kbrapidpub, KB979244

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Article Info
Article ID : 979244
Revision : 3
Created on : 1/7/2010
Published on : 1/7/2010
Exists online : False
Views : 322