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A nonpaged pool memory leak occurs when you use a WFP callout driver in Windows Vista, Windows 7, Windows Server 2008, or in Windows Server 2008 R2


View products that this article applies to.

Symptoms

You have a computer that is running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2. You install an application that uses a Windows Filtering Platform (WFP) callout driver. After the application is running for some time, a memory leak may occur in the nonpaged pool memory. In this situation, you may experience low performance on the computer.

Note WFP callout drivers are usually used in third-party antivirus and firewall programs.

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Cause

When the WFP callout driver blocks a packet that has multiple Net Buffer List (NBL) chains, the last NBL in the chain is not released by the WFP callout driver correctly. This causes a nonpaged pool memory leak.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Vista, Windows 7, Windows Server 2008, or Windows Server 2008 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.0.6001.22659220,04022-Mar-201016:37x86
Netio.sys6.0.6002.22369221,56822-Mar-201017:40x86
Bfe.dll6.0.6001.22659328,70422-Mar-201016:05x86
Fwpkclnt.sys6.0.6001.2265998,18422-Mar-201016:37x86
Fwpuclnt.dll6.0.6001.22659595,45622-Mar-201016:06x86
Ikeext.dll6.0.6001.22659438,27222-Mar-201016:06x86
Wfp.mofNot Applicable81404-Mar-201005:54Not Applicable
Wfp.tmfNot Applicable208,96622-Mar-201014:37Not Applicable
Tcpip.sys6.0.6001.22659902,02422-Mar-201016:37x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.0.6001.22659342,92022-Mar-201017:06x64
Netio.sys6.0.6002.22369345,98422-Mar-201017:43x64
Bfe.dll6.0.6001.22659458,24022-Mar-201016:32x64
Fwpkclnt.sys6.0.6001.22659165,25622-Mar-201017:06x64
Fwpuclnt.dll6.0.6001.22659779,77622-Mar-201016:33x64
Ikeext.dll6.0.6001.22659454,65622-Mar-201016:33x64
Wfp.mofNot Applicable81426-Feb-201004:14Not Applicable
Wfp.tmfNot Applicable207,47522-Mar-201015:04Not Applicable
Tcpip.sys6.0.6001.226591,414,02422-Mar-201017:06x64
Fwpuclnt.dll6.0.6001.22659595,45622-Mar-201016:06x86
Wfp.mofNot Applicable81404-Mar-201005:54Not Applicable
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.0.6001.22659638,34422-Mar-201016:32IA-64
Netio.sys6.0.6002.22369642,43222-Mar-201017:35IA-64
Bfe.dll6.0.6001.22659781,31222-Mar-201015:58IA-64
Fwpkclnt.sys6.0.6001.22659261,00022-Mar-201016:32IA-64
Fwpuclnt.dll6.0.6001.226591,122,30422-Mar-201015:59IA-64
Ikeext.dll6.0.6001.22659925,69622-Mar-201016:00IA-64
Wfp.mofNot Applicable81425-Feb-201007:43Not Applicable
Wfp.tmfNot Applicable208,05322-Mar-201014:46Not Applicable
Tcpip.sys6.0.6001.226592,941,32022-Mar-201016:33IA-64
Fwpuclnt.dll6.0.6001.22659595,45622-Mar-201016:06x86
Wfp.mofNot Applicable81404-Mar-201005:54Not Applicable
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.20611240,00007-Jan-201009:19x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.20611374,66407-Jan-201009:50x64
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Netio.sys6.1.7600.20611710,52807-Jan-201010:37IA-64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about NBL, visit the following Microsoft Developer Network (MSDN) Web site:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista, Windows 7, Windows Server 2008 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista
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File size2,230
Date (UTC)23-Mar-2010
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File versionNot Applicable
File size2,177
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_3_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,729
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_4_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,235
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_5_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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File namePackage_6_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,444
Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_7_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size2,282
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_8_for_kb979223~31bf3856ad364e35~x86~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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Date (UTC)23-Mar-2010
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Date (UTC)23-Mar-2010
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_for_kb979223_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_sc_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_for_kb979223_sc~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,701
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,425
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,694
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,713
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot Applicable
File size1,422
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File namePackage_for_kb979223_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum
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File size1,430
Date (UTC)23-Mar-2010
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File nameX86_1297d07e130a17954710cd8f043d5b72_31bf3856ad364e35_6.0.6002.22369_none_9d9173aa1c96c1a3.manifest
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Date (UTC)23-Mar-2010
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File nameX86_166bc07af07b1fdd98dea7f0cc4a3e21_31bf3856ad364e35_6.0.6001.22659_none_2a1247a761e42d5e.manifest
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File size1,056
Date (UTC)23-Mar-2010
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File nameX86_56eda3a51d2ffa021efdc9d703bc1adf_31bf3856ad364e35_6.0.6001.22659_none_4d1c94225cb838dd.manifest
File versionNot Applicable
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Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File nameX86_e31ce20a86bd1d8ab75145b002799514_31bf3856ad364e35_6.0.6001.22659_none_b4ae2ec6253eef9f.manifest
File versionNot Applicable
File size702
Date (UTC)23-Mar-2010
Time (UTC)07:08
PlatformNot Applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6001.22659_none_56f8061cce8b88b0.manifest
File versionNot Applicable
File size3,908
Date (UTC)22-Mar-2010
Time (UTC)17:46
PlatformNot Applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22369_none_58d3a818cbb9f9c5.manifest
File versionNot Applicable
File size3,908
Date (UTC)22-Mar-2010
Time (UTC)19:03
PlatformNot Applicable
File nameX86_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.22659_none_cd81093043c8d95a.manifest
File versionNot Applicable
File size127,634
Date (UTC)22-Mar-2010
Time (UTC)17:48
PlatformNot Applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22659_none_b37aab997fa44247.manifest
File versionNot Applicable
File size6,254
Date (UTC)22-Mar-2010
Time (UTC)17:49
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista
File nameAmd64_0094f1ed5ff99a9edaec7095ad37e407_31bf3856ad364e35_6.0.6001.22659_none_4fd02db1ad7e3902.manifest
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Date (UTC)23-Mar-2010
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File nameAmd64_110a588feb14f5dfc79b2bdc1bbc88fb_31bf3856ad364e35_6.0.6002.22369_none_7776fd5aa0f4e61c.manifest
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File size1,066
Date (UTC)23-Mar-2010
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PlatformNot Applicable
File nameAmd64_3c922e3b66bac31146211c34ee4f8046_31bf3856ad364e35_6.0.6001.22659_none_c18a2a20950692c6.manifest
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Date (UTC)23-Mar-2010
Time (UTC)07:10
PlatformNot Applicable
File nameAmd64_d053908ec21dac78481eae1d8b51845d_31bf3856ad364e35_6.0.6001.22659_none_f979fc035be7ae39.manifest
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Date (UTC)23-Mar-2010
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File nameAmd64_f1adcdf3ffb1eb5c3204652b289efa9e_31bf3856ad364e35_6.0.6001.22659_none_391971a0ff5be877.manifest
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
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Date (UTC)22-Mar-2010
Time (UTC)18:13
PlatformNot Applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22369_none_b4f2439c84176afb.manifest
File versionNot Applicable
File size3,916
Date (UTC)22-Mar-2010
Time (UTC)18:46
PlatformNot Applicable
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Date (UTC)22-Mar-2010
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_3_for_kb979223~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_7_for_kb979223~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_8_for_kb979223~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_for_kb979223_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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File namePackage_for_kb979223_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
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File namePackage_for_kb979223_sc_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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File namePackage_for_kb979223_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
File namePackage_for_kb979223_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
Time (UTC)07:10
PlatformNot Applicable
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Date (UTC)23-Mar-2010
Time (UTC)07:10
PlatformNot Applicable
File namePackage_for_kb979223_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
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Date (UTC)22-Mar-2010
Time (UTC)17:41
PlatformNot Applicable
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Time (UTC)18:57
PlatformNot Applicable
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File versionNot Applicable
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Date (UTC)22-Mar-2010
Time (UTC)17:41
PlatformNot Applicable
Additional files for all supported IA64-based versions of Windows Server 2008
File nameIa64_66a455c812ac9d6c2954f9943be71018_31bf3856ad364e35_6.0.6001.22659_none_fa81573cd1528ecc.manifest
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Date (UTC)23-Mar-2010
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PlatformNot Applicable
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File size2,110
Date (UTC)23-Mar-2010
Time (UTC)07:07
PlatformNot Applicable
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File versionNot Applicable
File size3,912
Date (UTC)22-Mar-2010
Time (UTC)17:24
PlatformNot Applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.0.6002.22369_none_58d54c0ecbb802c1.manifest
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File size3,912
Date (UTC)22-Mar-2010
Time (UTC)18:23
PlatformNot Applicable
File nameIa64_microsoft-windows-network-security_31bf3856ad364e35_6.0.6001.22659_none_cd82ad2643c6e256.manifest
File versionNot Applicable
File size127,657
Date (UTC)22-Mar-2010
Time (UTC)17:26
PlatformNot Applicable
File nameIa64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.0.6001.22659_none_b37c4f8f7fa24b43.manifest
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File size6,265
Date (UTC)22-Mar-2010
Time (UTC)17:26
PlatformNot Applicable
File namePackage_1_for_kb979223~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size2,237
Date (UTC)23-Mar-2010
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File namePackage_2_for_kb979223~31bf3856ad364e35~ia64~~6.0.1.0.mum
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Date (UTC)23-Mar-2010
Time (UTC)07:07
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File namePackage_3_for_kb979223~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size2,694
Date (UTC)23-Mar-2010
Time (UTC)07:07
PlatformNot Applicable
File namePackage_4_for_kb979223~31bf3856ad364e35~ia64~~6.0.1.0.mum
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File size2,351
Date (UTC)23-Mar-2010
Time (UTC)07:07
PlatformNot Applicable
File namePackage_5_for_kb979223~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot Applicable
File size2,351
Date (UTC)23-Mar-2010
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Keywords: kb, kbprb, kbsurveynew, kbexpertiseadvanced, kbhotfixserver, kbautohotfix, kbqfe, kbfix

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Article Info
Article ID : 979223
Revision : 1
Created on : 1/7/2017
Published on : 6/21/2014
Exists online : False
Views : 353