FIX: Site terms are imported incorrectly into the Commerce Server Data Warehouse

Considering the following scenario:

• You have a computer that is running Microsoft Commerce Server 2007 Service Pack 2 (SP2) or Microsoft Commerce Server 2009.
• You assign site terms to some profile properties for a Commerce Server site.
• You try to import the profile data of this Commerce Server site into the Commerce Server Data Warehouse.

In this scenario, Commerce Server does not correctly import the site terms into the Data Warehouse.

Note To specify that a profile property should be imported into the Data Warehouse, you must set the DWMemberName custom attribute and mark the Exported advanced attribute for the profile property. For more information about how to do this, refer to the "More information" section.

This problem occurs because of an error in the logic of the Profiles data import Data Transformation Services (DTS) task. This logic decides how the DTS task imports the site terms.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: - Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have one of the following products installed to apply this hotfix:

• Commerce Server 2007 SP2
• Commerce Server 2009

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For all supported versions of Commerce Server 2007

For all supported versions of Commerce Server 2009

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Because there are no built-in reports that use the site terms data, you have to write your own report to view the usage of these site terms. If the column name that is specified by the DWMemberName custom attribute does not exist in the RegisteredUser table, a row is inserted into the LinkSiteTermRegisteredUserRel table. This LinkSiteTermRegisteredUserRel table relates a row in the RegisteredUser table to the actual site term value.

For more information about how to select profile properties for import into the Data Warehouse, visit the following Microsoft Developer Network (MSDN) Web site: For more information about site terms, visit the following MSDN Web site: For more information about site terms in a Data Warehouse, visit the following MSDN Web site: For more information about how to create a custom Data Warehouse report, visit the following Microsoft Website: