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Stop error on a blue screen when you remove an SD card from a Windows 7-based or Windows Server 2008 R2-based computer: "0x000000D1"


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • During the startup process of the computer, you insert a Secure Digital (SD) card. This SD card uses the PCI-Express (PCI-E) bus.
  • After the computer finishes the startup process and the desktop appears, you remove the SD card.
In this scenario, the computer crashes and then you receive a stop error message on a blue screen. This stop error message resembles the following:
DRIVER_IRQL_NOT_LESS_OR_EQUAL

STOP: 0x000000D1 (parameter1, parameter2, parameter3, parameter4)

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Resolution

Update information

How to obtain this update

A supported update is available from Microsoft.

If the update is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the update.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific update. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the update is available. If you do not see your language, it is because an update is not available for that language.

Prerequisites

There are no prerequisites.

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    Collapse this tableExpand this table
    VersionProductMilestoneService branch
    6.1.760 0.16xxxWindows 7 and Windows Server 2008 R2RTMGDR
    6.1.760 0.20xxxWindows 7 and Windows Server 2008 R2RTMLDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Sdbus.sys6.1.7600.1648884,99217-Dec-200903:47x86
Sdbus.sys6.1.7600.2059884,99217-Dec-200903:55x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Sdbus.sys6.1.7600.16488109,05617-Dec-200905:46x64
Sdbus.sys6.1.7600.20598109,05617-Dec-200905:48x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684� Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
Collapse this tableExpand this table
File nameX86_sdbus.inf_31bf3856ad364e35_6.1.7600.16488_none_71bc15ab2ba7f077.manifest
File version
File size2,075
Date (UTC)17-Dec-2009
Time (UTC)08:02
PlatformNot Applicable
File nameX86_sdbus.inf_31bf3856ad364e35_6.1.7600.20598_none_723ae28a44cdac32.manifest
File version
File size2,075
Date (UTC)17-Dec-2009
Time (UTC)07:46
PlatformNot Applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_sdbus.inf_31bf3856ad364e35_6.1.7600.16488_none_cddab12ee40561ad.manifest
File version
File size2,079
Date (UTC)17-Dec-2009
Time (UTC)10:16
PlatformNot Applicable
File nameAmd64_sdbus.inf_31bf3856ad364e35_6.1.7600.20598_none_ce597e0dfd2b1d68.manifest
File version
File size2,079
Date (UTC)17-Dec-2009
Time (UTC)10:11
PlatformNot Applicable

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Keywords: kbexpertiseinter, kbautohotfix, kbhotfixserver, kbfix, kbqfe, kbsurveynew, kbprb, KB978535

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Article Info
Article ID : 978535
Revision : 1
Created on : 2/8/2010
Published on : 2/8/2010
Exists online : False
Views : 154