Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. In Exchange Server 2010 you cannot forward a signed S/MIME message by using forwarding rules in Exchange Control Panel

In Exchange Server 2010 you cannot forward a signed S/MIME message by using forwarding rules in Exchange Control Panel

View products that this article applies to.

Symptoms

In an Exchange Server 2010 environment, you cannot forward a signed S/MIME message by using forwarding rules in Outlook Web App through Exchange Control Panel (ECP). Additionally, when you try to forward a signed S/MIME message, you receive the following non-delivery report (NDR):
Error Message:
------------------

Delivery has failed to these recipients or groups:
 
<john@contoso.com>
The e-mail system had a problem processing this message. Exchange will not try to redeliver this message for you. 
 
Diagnostic information for administrators:
 
Generating server: server.contoso.com<john@contoso.com>
#550 5.6.0 M2MCVT.StorageError; storage error in content conversion ##

↑ Back to the top

Resolution

This hotfix is scheduled to be included in Exchange Server 2010 Service Pack 1 (SP1).

↑ Back to the top

More information

In Exchange Server 2010 you can forward a signed S/MIME message in Microsoft Office Outlook or in Outlook Web App by using one of the following methods:
  • Forward a signed S/MIME message by using forwarding rules through ECP.
  • Forward a signed S/MIME message as usual.
  • Forward a signed S/MIME message as an attachment.

Currently, only the third method works. Therefore, we recommend that you forward a signed S/MIME message as an attachment in Microsoft Office Outlook or in Outlook Web App.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: KB977953, kbsurveynew, kbexpertiseinter, kbtshoot

↑ Back to the top

Article Info
Article ID : 977953
Revision : 1
Created on : 1/4/2010
Published on : 1/4/2010
Exists online : False
Views : 466