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Error message on a domain controller that is running Windows Server 2008: "The client-side extension could not remove user policy settings for 'Domain Name {GUID}' because it failed with error code '0x8007000d The data is invalid.'"


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Symptoms

On a domain controller that is running Windows Server 2008, the following event may be logged in the Application log:

Log Name: Application
Source: Group Policy Registry
Date: time logging
Event ID: 8194 Task Category: (2)
Level: Error
Keywords: Classic
User: SYSTEM
Computer: COMPUTERNAME
Description:
The client-side extension could not remove user policy settings for �Domain Name {GUID}' because it failed with error code '0x8007000d The data is invalid.' See trace file for more details.

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Cause

This issue occurs because the locally cached files are corrupted.

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Resolution

To resolve this issue, follow these steps:
  1. Enable the tracing log for the registry and for the "service" client-side extension.

    In the CSE log, search for "0x8007000d" to find the following information that indicates that the local cached XML file was corrupted:
    Time log [pid=0x148,tid=0x3b54] GPH data file : 
    C:\ProgramData\Microsoft\Group Policy\History\{GPO GUID}\Machine\Preferences\Services\Services.xml
    Time log [pid=0x148,tid=0x3b54] Completed parse of GPH XML. [ hr = 0x8007000d "The data is invalid."
    
  2. Search for the corrupted file.
  3. Rename the corrupted file or delete the corrupted file.
  4. Run the gpupdate /force command to allow for a new cached file to be created.

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Keywords: KB977564, kbtshoot, kbexpertiseadvanced, kbsurveynew

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Article Info
Article ID : 977564
Revision : 1
Created on : 11/27/2009
Published on : 11/27/2009
Exists online : False
Views : 187