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The caption texts of ActiveX components in Excel 2003 are distorted after you use a third-party Virtual Desktop Infrastructure (VDI) solution to span across multiple monitors


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Symptoms

You use a third-party Virtual Desktop Infrastructure (VDI) solution that is not based on Remote Desktop Protocol to span across multiple monitors. For example, you use HP Remote Graphics Software. After you do this, the caption texts of ActiveX components in Microsoft Office Excel 2003 are distorted.

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Resolution

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows


To resolve this problem, follow these steps:
  1. Apply the following hotfix:
    976938 Description of the Excel 2003 hotfix package: October 29, 2009
  2. Enable the hotfix by setting the
    RDPUsePrinterMF
    registry entry and the
    HPRemote
    registry entry. To do this, follow these steps:
    1. Click Start, click Run, type regedit in the Open box, and then click OK .
    2. Locate and then click the following registry subkey:
      HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Excel\Options
    3. On the Edit menu, point to New, and then click DWORD Value.
    4. Type RDPUsePrinterMF, and then press ENTER.
    5. Right-click RDPUsePrinterMF, and then click Modify.
    6. In the Value data box, type 1, and then click OK.
    7. Repeat steps b through f for the
      HPRemote
      registry entry.
    8. Exit Registry Editor.

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Keywords: KB976466, kbprb, kbsurveynew, kbexpertisebeginner, kbqfe

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Article Info
Article ID : 976466
Revision : 1
Created on : 11/11/2009
Published on : 11/11/2009
Exists online : False
Views : 275