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You receive an error message when you try to remotely view the printer Security tab on a print server from x64-based client editions of Windows 7 or from x64-based or IA-64-based client editions of Windows Server 2008 R2


View products that this article applies to.

You try to remotely view the printer Security tab on a print server that is running an x86-based edition of Windows Vista or of Windows Server 2008 from one of the following client operating systems:
  • Windows 7, x64-based editions
  • Windows Server 2008 R2, x64-based or IA-64-based editions
When you do this, you receive the following error message on the Security tab:
The requested security information is either unavailable or can�t be displayed.
Note You do not receive this error when you remotely view the printer Security tab on a print server that is running an x86-based edition of Windows 7.

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Workaround

To work around this problem, use x86-based editions of Windows 7 to view these settings on the Security tab.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbnosurvey, kbarchive, kbexpertiseinter, kbexpertisebeginner, kbtshoot, kbsurveynew, KB975274

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Article Info
Article ID : 975274
Revision : 1
Created on : 1/15/2015
Published on : 1/15/2015
Exists online : False
Views : 237