Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. You receive an error code 0x80070643 when you try to install Windows Live Essentials

You receive an error code 0x80070643 when you try to install Windows Live Essentials

Symptoms

When you try to install a Windows Live program (for example, Windows Live Messenger or Windows Live Family Safety), the Windows Live Essentials installation fails, and you receive the following error code:
0x80070643

↑ Back to the top

Cause

This issue occurs because a previous installation puts the computer in a state where a restart is pending.

↑ Back to the top

Resolution

To resolve this issue, restart the computer, and then reinstall Windows Live Essentials. To do this, follow these steps:
  1. Restart the computer.
  2. Visit the following Windows Live Web site:
    http://download.live.com
  3. Click the Download button.
  4. When the file download dialog box pops up, click Run to start the Installation Wizard.
  5. Reinstall Windows Live Essentials
Important Do not try to uninstall Windows Live Essentials before you reinstall it.

↑ Back to the top

Keywords: kb, kbprb, kbsurveynew, kbtshoot, kbexpertisebeginner

↑ Back to the top

Article Info
Article ID : 974061
Revision : 6
Created on : 8/20/2020
Published on : 8/20/2020
Exists online : False
Views : 140