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It may take longer than expected to delete the browsing history in Internet Explorer 8 on a computer that has the Sysprep tool installed


View products that this article applies to.

Symptoms

You have the Sysprep tool installed on a computer that has Windows Internet Explorer 8 installed. When you delete the browsing history in Internet Explorer, the browsing history takes long than expected to delete.

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Cause

This problem may occur when the Sysprep cleanup routine for Internet Explorer is running while you delete the browsing history in Internet Explorer. In this scenario, it may take 8 minutes to delete the browsing history.

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Resolution

Security update information

To resolve this problem, install the most current cumulative security update for Internet Explorer. To install the most current update, visit the following Microsoft Web site: For more technical information about the most current cumulative security update for Internet Explorer, visit the following Microsoft Web site: Note This update was first included in security update 972260 (MS09-034). For more information, click the following article number to view the article in the Microsoft Knowledge Base:
972260� MS09-034: Cumulative security update for Internet Explorer

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:
923737� How to reset Internet Explorer settings

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Keywords: kbexpertiseinter, kbtshoot, kbfix, kbsurveynew, kbprb, KB973925

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Article Info
Article ID : 973925
Revision : 3
Created on : 7/28/2009
Published on : 7/28/2009
Exists online : False
Views : 145