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Stop error message after you upgrade from Windows Vista Service Pack 1 to Windows Vista Service Pack 2 or from Windows Server 2008 to Windows Server 2008 Service Pack 2: "Stop error code 0x000000FE (BUGCODE_USB_DRIVER)"


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Symptoms

After you upgrade from Windows Vista Service Pack 1 (SP1) to Windows Vista SP2 or from Windows Server 2008 to Windows Server 2008 SP2, your computer crashes frequently and you receive the following stop error message:
Stop 0x000000FE (parameter1, parameter2, parameter3, parameter4)
BUGCODE_USB_DRIVER
This problem usually occurs on computers that have NVIDIA chipsets. Additionally, this problem may occur when you perform very basic operations, such as plugging in a USB keyboard.

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Resolution

To resolve this problem, apply the hotfix package that is described in the following Knowledge Base article:
975163 After you repeatedly connect and disconnect a USB device to a computer that is running Windows Vista or Windows Server 2008, the USB device is not detected

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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References

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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Keywords: kbexpertiseinter, kbfix, kbbug, kbsurveynew, kbqfe, KB973208

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Article Info
Article ID : 973208
Revision : 6
Created on : 1/9/2012
Published on : 1/9/2012
Exists online : False
Views : 305